For Ticket Cancellations we ask please that you phone us immediately on 01654 761584 or email bookings@kingarthurslabyrinth.co.uk (if reception is closed) We do not issue any refunds for tickets that are cancelled without a minimum of 6 hours’ notice, a ticket transfer will be offered to you. 

Tickets cancelled with at least 6 hours’ notice can be transferred to a later date within the current season or will be fully refunded (your booking fee is non-refundable). 

 

If you are running LATE PLEASE PHONE US at least 45 minutes before your sailing time and we will do our best to RESELL YOUR TICKETS AND THEN MOVE YOUR BOOKING TO A LATER TIMESLOT . On busy days this may be at a considerably later time or not possible at all. In the event that we are not able to resell your tickets, we regret that a refund will not be given. 

 

We regret that we are unable to refund tickets or transfer tickets that are cancelled after the visit has started.